Return Policy

Geoclassics is dedicated to customer satisfaction. If for any reason you are dissatisfied with your purchase, you may return your item in accordance with our Return Policy.

Return Policy: Jewelry

  • Returns and exchanges are permitted up to 21 days from the delivery date, but, under some circumstances, we can be flexible.
  • Jewelry is guaranteed for 30 days from the date of purchase. This warranty covers manufacturer defects only. Our guarantee does not protect against excessive wear, abuse, accident, or loss.
  • Jewelry must be in its original condition and show no signs of wear.
  • Returns or exchanges are not allowed on customized jewelry, special orders, or items that have been altered.
  • Please contact us at geoinfo@geoclassics.com for return authorization. Packages returned without authorization will not be accepted.
  • Shipping costs incurred by Geoclassics at the time of original purchase will be deducted from the refund amount due.
  • Credit Card Refunds will be issued to the original purchaser on the account to which the item was charged.

Return Policy: Minerals, Fossils, and Artifacts

  • Returns and exchanges are permitted up to 21 days from the delivery date,  but, under some circumstances, we can be flexible.
  • Items must be returned in their original condition along with any information provided, display stands, and accessories.
  • Please contact us at geoinfo@geoclassics.com for return authorization. Packages returned without authorization will not be accepted.
  • Shipping costs incurred by Geoclassics at the time of original purchase will be deducted from the refund amount due.
  • Credit Card Refunds will be issued to the original purchaser on the account to which the item was charged.

Returning by Mail

  • Please contact us by email for return authorization. Packages returned without authorization will not be accepted.
  • Please re-package the item securely using the original packaging, if possible. Enclose the original or a copy of the packing slip if available. If you do not have your original packing slip, please provide us with your name, and order #.
  • All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
  •  Any shipping costs incurred by Geoclassics in the original purchase will be deducted from the refund amount issued.
  • For your protection, we recommend that you use a shipping method that provides insurance and tracking services from providers such as UPS, FedEx, or USPS for your return.  *Please remember to keep the tracking number from the package you are returning to verify delivery.
  • Refunds will be issued within 5 days of return delivery, and will be credited to the same form of payment used in your original purchase.                                                                                                                                                                                                                                                                                                                                                                                       
PLEASE SHIP YOUR RETURN TO:
GEOCLASSICS 
c/o M.Murphy/Returns
18 Bedford Rd.
Woburn, MA  01801